Role:

Salary: Band 10 £48,132 – £52,491 

Location: Agile, Forth Banks Police Station and homeworking 

Hours/Contract: 37 hours per week, permanent 

Working for #TeamNP

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in. 

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted. 

As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued. 

Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best. 

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.  

Learn about our full benefits package

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Force Transformation Department as a Product Manager.

Are you passionate about optimising operational systems and fostering a culture of continuous improvement? We are looking for a dynamic individual to:

• Maximise System Benefits: Align business and user needs with system capabilities to achieve optimal performance.


• Drive Continuous Improvement: Identify and exploit opportunities for ongoing enhancements.


• Collaborate with Suppliers and Stakeholders: Understand development roadmaps, share best practices, and build strong relationships.


• Engage with Internal Teams: Gather ideas, leverage system functionality, and implement innovative solutions.

What you’ll do

Are you ready to lead and inspire a team of Senior System Administrators and System Administrators.  We are seeking a dedicated professional to:

• Lead and Manage: Ensure your team fully understands relevant systems and capabilities, working closely with the business to optimize processes and enable efficient, effective working practices.


• Set Standards: Establish and uphold configuration standards for all managed systems, maintaining up-to-date configuration design documents and process maps.


• Optimize Systems: Oversee the effective configuration of operational systems (e.g., Force RMS, Command & Control, and Gazetteer) to enhance system effectiveness and user experience, supporting outstanding operational processes.


• Manage Changes: Implement and maintain robust change and release management processes to ensure safe configuration, development, and deployment, minimizing risk to operational services.


• Align Environments: Ensure all environments (e.g., Dev, Test, Train, Production) are aligned to facilitate the development and configuration lifecycle.

If you have a passion for system optimization and a knack for leading teams to success, apply now and make a significant impact!

Sound interesting? For further information, and to support your application, please view the job description

What you’ll bring

• A good understanding of large IT Systems and the implications of emerging technologies for the Police environment.


• Project Management (e.g. Prince 2) or similar Project Management qualification (e.g. Agile or Product Management).


• Excellent planning and organisational skills.


• Able to work under own initiative; prioritising tasks to meet the needs of the business.


• Excellent problem-solving skills and logical, innovative thinking.


• Possess good analytical skills, with an understanding of the need for accuracy and attention to detail.

We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. 

Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Interested to learn more? For further information about the role please contact Aimee Scott, Business Change Programme Manager by email at aimie.scott@northumbria.police.uk 

What we offer

• 26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays.


• NHS Fleet Solutions Car Lease Scheme.


• Enhanced maternity, shared parental and adoption leave.


• Flexi time – allowing you to fit your working hours around your individual needs.


• Flexible working (we are happy to discuss options such as compressed hours).


• Agile working – option to work from home, your team zone, and spaces across the force.


• Fantastic market-leading public sector pension scheme with up to 16% employer contribution.


• Corporate travel schemes – local rail, bus services and metro discounts.


• Access to private healthcare and eye test vouchers.


• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets.


• We’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.


• Access to gyms in some stations.


• Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel.


• Cycle to work scheme.


• Opportunity to volunteer in local community. 

Just so you know

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Product Manager with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute. 

The recruitment process will consist of the initial application form followed by a face-to-face interview.   Just so you know, you can save your application and come back to it any time prior to the closing date on the advert. 

We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.  

If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment

This is a permanent role subject to a six-month probationary period.

If you are successful in your application, you will have a 6month probation period with us where you will be unable to apply for any other post advertised internally or externally.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.