Police Community Support Officers are an important part of the policing family. You’re the person out on the street providing a visible and reassuring presence, the eyes and ears of both the public and Northumbria Police. You’re engaging with local communities, helping to prevent crime, building valued relationships and tackling anti-social behaviour. You’re there to understand local issues. It is a role like no other.
What are we looking for in you?
As we’re a 24/7 service, you’ll need to be flexible to work day, evening and late shifts, however we do of course consider part-time applications.
You need to be able to listen, understand and not jump to conclusions about what you see and hear, but work to find the best solution for everyone. This role is all about talking to the public, building bridges and winning the trust of communities. Whatever your background, you’ll bring a valuable life skills and experience. That means you’ll be resourceful, diplomatic, motivated and in touch with the real world.
As a PCSO although you don’t have powers of arrest, handcuffs or batons, what you do have is your training, communication and interpersonal skills to deal with challenging people in difficult situations.
What does a PCSO do day-to-day?
Whilst on shift you will be patrolling communities on foot or even by mountain bike. You’ll often visit metro stations, shops and schools to engage with staff and the public to gather information that helps solve local issues.
You’ll likely deal with issues like anti-social behaviour, vandalism, litter and parking problems. This may involve working alone, in a pair or with a Police Officer.
You will have large amounts of independence while on shift, targeting issues that you have identified, building key relationships with residents in your area, or being a visible supportive presence on the street. It’s a highly rewarding role where you’ll see the impact you can make on your local community.
As a PCSO you will be working a mixture of shifts, ranging between, early, day and late shifts, but PCSOs do not work full night shifts.
If you have protected characteristics please visit our Positive Action pages for further support.
The new you starts here
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What you need to know
What you need to know