Northumbria Local Resilience Forum (NLRF) Business Support Officer

Vacancy Type
Police Staff
Area Command / Department
Communications & Operations Department
Contract Type
Fixed Term
Full Time
Salary Range
£22,107 to £24,156
Closing Date


***Fixed term for initial 3 years with option to extend, subject to formal confirmation of external funding***

Hosted by Northumbria Police, Northumbria Local Resilience Forum [LRF] is entering an exciting new era that will promote collaborative multi-agency partnership working during planning, response and recovery from emergencies, major incidents and significant community impacts across the Northumbria area.

Agile working patterns apply to this position where informal agile working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.

The Role:

This is a new role that will undertake the administration and programme the frequency of all Northumbria Local Resilience Forum [NLRF] meetings ensuring timely meeting invites, information sharing, note-taking and forward look of dates ensuring the efficient running and provision of secretarial / administrative systems are in place.

What will I be doing?

Provide effective administrative support arrangements in relation to:

  • Operating an efficient system of incoming and outgoing correspondence (including e-mails)

  • Maintaining computerised records and databases

  • Filing and record keeping

  • Ordering goods and services

  • Arranging meetings and providing administrative support during these meetings

  • Organise the daily workload and prioritisation of the LRF based upon existing processes

  • Support the LRF Manager/Coordinator in all aspects of LRF work including raising budget purchase orders and invoices

  • Support with the administration of NLRF training and exercising events

What do I need?

  • NVQ 3 in Business Administration or equivalent

  • Organisational skills and able to prioritise workload

  • Excellent planning skills

  • Experience of managing multiple calendars, meetings/virtual meetings, taking of notes and maintaining distribution lists to ensure accurate distribution

  • Basic computer skills with a sound working knowledge of Microsoft Office and the ability to produce reports and other documentation to a high standard of presentation

  • Experience of setting up, implementing and maintaining internal administration processes and procedures

  • Flexible approach to meeting workloads and deadlines, with competing demands causing interruptions

For further information please see the role profile: NLRF Business Support Officer.docx

Vacancy Contact

Interested to learn more? To discuss the position in more detail please contact the Inspector Michelle Caisley by email at

Terms and Conditions

Vetting Level – Recruitment Vetting (RV)

Applicants must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information and references.


In return for your dedication and experience, we offer 24 days’ leave, excluding bank holidays.  We support our people inside and out of work – offering a very competitive pension scheme, childcare vouchers, and discounts on shopping and eating out thanks to the Blue Light Card. Also, to take care of your physical and mental well-being, we’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service and access to gyms in some stations.

Diversity, Equality and Inclusion

At Northumbria Police we are all different and that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. We protect and serve everyone and therefore believe in including everyone. We welcome applications from suitably qualified people from all areas of the community as appointments are based solely on merit.

Important Information

Northumbria Police are currently undertaking a role and reward project in respect of all police staff posts.

All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.