Business Systems Analyst - JRN 20825

Vacancy Type
Police Staff
Area Command / Department
ICT Department
Contract Type
Full Time
Salary Range
£37,134 to £40,662
Closing Date


Location: Base Location as required within the Force area including Home Working

The Role:

Are you an enthusiastic and experienced Business Systems Analyst with strong requirements elicitation skills as well as systems and data analysis experience to support the delivery of effective ICT solutions?   Would you like to play a key role in serving your community through the provision of exciting new technology that will support our police officers and staff to deliver an outstanding policing service?     

Northumbria Police is looking for a technical Systems Analyst to gather functional and non-functional requirements, provide design support and specification of new technology.     Some data analysis will also be required.        

Applicants will need to demonstrate their experience of system testing and quality assurance together with strong analytical skills.  They will also have to demonstrate excellent team workmanship and communication skills as they will be expected to work within a team consisting of end users, development resource and external /contract staff.   The successful applicant will be contributing to new critical solutions using appropriate requirements elicitation and methodologies including agile delivery methodologies in line with demanding time constraints to deliver a high quality standard of workmanship.

In return for your dedication and experience, we offer 23 days’ leave, excluding bank holidays.  We support our people inside and out of work – offering a very competitive pension scheme, childcare vouchers, and discounts on shopping and eating out thanks to the Blue Light Card. And to take care of your physical and mental well-being, we’ve invested in trained mental health first aiders on-site, an employee advice service and access to gyms in some stations.  

What will I be doing?

You will work with End Users across the Force to fully understand the challenges they are facing, documenting user requirements and quality criteria relating to affiliated technical change delivery. 

You will contribute to the design of enhancements to existing computer systems as well as the development of new applications ensuring user experience is at the forefront of any design.

You will ensure integrity and quality through effective testing of the delivered products and also supporting the End Users with their User Acceptance Testing.

What do I need?

• Requirements Elicitation and Specification experience, including User Stories

Technology and ICT background 

Systems Analysis experience

Data Analysis experience

Testing experience

Customer Service and Stakeholder management experience

Strong communication, writing, consulting and client facing skills

Ability to bridge the gap between technical and business language to create pragmatic, appropriate solutions

Effective, pragmatic negotiating skills

For further information please see the role profile

Vetting level: Recruitment Vetting (RV) 

Applicants must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information and references. 

Northumbria Police are currently undertaking a role and reward project

in respect of all police staff posts. For further information please contact

the Talent Acquisition Team



If you have any queries with regard to the application process please contact the Talent Acquisition Team by email at


All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.

Vacancy Contact: 

To discuss the position in more detail please contact the People Acquisition team by email at 

Northumbria Police fully supports a policy of equal opportunities and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone