Business Systems Analyst - JRN 20807

Vacancy Type
Police Staff
Area Command / Department
Digital Policing
Contract Type
Full Time
Salary Range
£37,914 to £41,517
Closing Date


***Please note that the salary is dependant on skills and experience.***


Ever wondered what it’s like working behind the scenes for one of the UK’s largest Police Forces? Here at Northumbria Police, we are extremely excited to be able to offer an amazing opportunity to come and join us, in our Digital Policing team. Playing a key role in maintaining and improving the quality of policing services is technology. Information and communication systems are deployed and in use across the Force to help ensure that accurate and reliable information is made available to those who need it, when they need it and where they need it.


Agile working patterns apply to this position where informal agile working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.


What do I need?

  • A degree, HND or equivalent qualification, and/or have significant relevant experience

  • Background in Digital, Data and Technology

  • Extensive experience in data and system analysis

  • Strong experience in testing 

  • Ability to bridge the gap between technical and business language to create pragmatic and appropriate solutions

  • Strong customer service and stakeholder management experience 

  • Communication, writing, consulting and client facing skills

The Role:


Are you an enthusiastic and experienced Business Systems Analyst interested in playing a key role in serving your community through the provision of exciting new technology that will support our police officers and staff to deliver an outstanding policing service?   


As a Business Systems Analyst, you will elicit requirements and perform system analysis and design identifying potential efficiencies at system design level while supporting the successful implementation of technical change that meets user, business and architecture requirements. Undertaking post implementation review to ensure end users receive a quality service.


You will need to demonstrate your experience of system testing and quality assurance together with strong analytical skills.  You will also have to demonstrate excellent team workmanship and communication skills as you will be expected to work within a team consisting of end users, development resource and external /contract staff.   The successful applicant will be contributing to new critical solutions using appropriate requirements elicitation and methodologies including agile delivery methodologies in line with demanding time constraints to deliver a high-quality standard of workmanship.


What will I be doing?


You will work with End Users across the Force to fully understand the challenges they are facing, documenting user requirements and quality criteria relating to affiliated technical change delivery. 


You will contribute to the design of enhancements to existing computer systems as well as the development of new applications ensuring user experience is at the forefront of any design.


You will also ensure integrity and quality through effective testing of the delivered products while supporting the End Users with their User Acceptance Testing.


For further information please see the role profile


Vacancy Contact


Interested to learn more? To discuss the position in more detail please contact the Talent Acquisition Team by email at


Terms and Conditions


Vetting Level – Recruitment Vetting (RV)

Applicants must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information and references.



In return for your dedication and experience, we offer 24 days’ leave, excluding bank holidays, increasing to 28 days for 5 years+ service.  We support our people inside and out of work – offering a very competitive pension scheme, childcare vouchers, and discounts on shopping and eating out thanks to the Blue Light Card. Also, to take care of your physical and mental well-being, we’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service and access to gyms in some stations.


Diversity, Equality and Inclusion

At Northumbria Police we are all different and that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. We protect and serve everyone and therefore believe in including everyone. We welcome applications from suitably qualified people from all areas of the community as appointments are based solely on merit.


Important Information 

Northumbria Police are currently undertaking a role and reward project in respect of all police staff posts. 


All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.


We reserve the right to close this vacancy early if we

receive sufficient applications for the role. Therefore, if you are interested,

please submit your application as early as possible.