Business Services Administrator - Forth Banks

Vacancy Type
Police Staff
Area Command / Department
Business Services
Contract Type
Full Time
Salary Range
£19,146 to £19704
Closing Date


This role will be working between the hours of 8am – 5pm.


Ever wondered what it would be like to work for one of the biggest Police Forces in the UK? Exciting, challenging, thought-provoking and rewarding are just some of the ways we would describe it. And that’s not just the Police Officers. Here at Northumbria Police, we’ve got almost 2000 police staff working behind the scenes to make our community a safe place to live, work and visit. Fancy joining us on a journey to prevent crime and protect our communities? That journey starts here…


Business Services are the team that hold our Force together. On any given week they liaise with a huge variety of stakeholders about numerous issues, and we’ve got a great opportunity to join our team in Forth Banks. You’ll need to be adaptable, up for a challenge and a great problem solver to join our team, where every day you learn something new!


One minute you’ll be helping an internal colleague with a general query and using our computer systems to ensure information is logged, the next ordering uniform and equipment for one of our officers. You’ll be supporting with Health and Safety checks to ensure our station is a safe place for colleagues to work, and you might need to step in to support coordinate the removal of property. Working for a Police Force is unique in nature, and this role is truly different from your typical admin role!


You’ll need to be fantastically organised and have excellent communication skills for this role. In return, you’ll find a multitude of opportunities to develop personally and professionally, working in an environment that will build upon your existing experience and make you feel like you’ve achieved something every day you come to work.


What do I need?

·         Excellent administration skills and an ability to remain calm when under pressure


·         Exceptional planning and organisation skills – you’ll need to evidence that you can deliver a high quality service to internal and external customers, as well as prioritising workload appropriately  


·         The ability to problem solve and use initiative to make effective decisions independently


·         You must demonstrate strong written and verbal communication skills and have the ability to communicate at all levels 


·         Experience of databases, spread-sheets and working within a strong team working culture.




This is a varied role where you’ll may also need to provide support across a number of our stations (Whickham, Gateshead, Byker and the West Road) Although you don’t need a driving licence for this role, you will need to be flexible and able to travel to the other station occasionally to provide cover for leave/sickness.


We’ll be holding interviews for this role w/c 30th August 2022.


In return for your dedication and experience, we offer 24 days’ leave, excluding bank holidays, increasing to 29 days for 5 years+ service.  We support our people inside and out of work – offering a very competitive pension scheme and discounts on shopping and eating out thanks to the Blue Light Card. Also, to take care of your physical and mental well-being, we’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service and access to gyms in some stations.



For further information please see the role profile: Business Services Administrator.pdf



Vetting level:

Recruitment Vetting (RV) 


Applicants must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information and references. 


If you have any queries with regard to the application process please contact the Talent Acquisition Team by email at


All staff including those appointed on fixed term contracts must successfully complete their probationary period before they are eligible to apply for a Northumbria Police vacancy.


Northumbria Police are currently undertaking a role and reward project in respect of all police staff posts. For further information please contact the Talent Acquisition team.


Vacancy Contact:  To discuss the position in more detail please contact


Northumbria Police fully supports a policy of equal opportunities and we welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Appointments are based on merit alone